GET3D User Service Terms

Welcome to GET3D!

Thank you for using our products and services (“Services”). This is an agreement between you and GET3D that governs your use of our Services and related documentation.

By using our products and services, you agree to be bound by these terms and conditions. Please read them carefully.

Use of the Services

You must comply with all policies provided in the Services.

Please do not misuse our Services. For example, do not interfere with our Services or attempt to access them using methods other than the interfaces and instructions we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. If you do not comply with our Terms or Policies, or if we are investigating suspected misconduct, we may suspend or discontinue providing our Services to you.

Using our Services does not give you any intellectual property rights in our Services or the content you access. You are not permitted to use any content on the Services unless you have permission from the owner of the relevant content or are otherwise permitted by law to do so. These Terms do not grant you any rights to use any trade marks or logos used in our Services. Do not remove, hide or alter any legal notices displayed on or with our Services.

Our Service displays some content that is not owned by GET3D. These contents are the sole responsibility of the entity that posted them. We may review the content in question to determine if it is illegal or violates our policies; if we have reason to believe that the content violates our policies or is illegal, we may remove it or refuse to display it. However, this does not mean that we necessarily review content, so please do not take it for granted that we are doing so.

In the course of your use of the Services, we may send you service announcements, administrative messages and other information. You may choose not to receive some of these messages.

In order to prevent the occupation of resources, if you do not renew your data within the agreed time after the expiration of your data, it will be considered as abandonment of your data, and GET3D has the right to delete your data.

GET3D Account

To use some of our services, you may need a GET3D account. You may create your own GET3D account.

To protect your GET3D account, it is important that you keep your password secure and confidential. You are responsible for the activities that occur on or through your GET3D account. Try not to use the same password as your GET3D account in third party applications.


These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

GET3D’s Privacy Policy describes how we handle your personal data and protect your privacy when you use our services. By using our services, you agree that GET3D can use your personal data in accordance with our Privacy Policy.

You understand that we may use your data to improve our research and development and product quality, but these results do not contain user-identifiable information.

When your modeling work is set to “Public” status, it means that you agree to disclose the access to your uploaded and derived data (e.g. 3D models) on GET3D, and you agree that we or our affiliates may use them to create promotional materials and for promotional activities.

We do not disclose access to any uploaded or derived (e.g., 3D model) data on GET3D when your modeling work is set to “invisible” or “private” status. We also do not use them in the production of promotional materials or at promotional events.

We will respond to notices of alleged copyright infringement and terminate the accounts of repeat infringers.

We may provide information to copyright holders to help them manage their intellectual property online. If you believe that someone has infringed your copyright and you wish to notify us, you can get help in our Help Centre.

Content you posted in our service

GET3D provides cloud service support to all users. However, in order to prevent resources from being used up, we do not promise to permanently retain the data (including original film, project information, model data, etc.) of our regular users, and may purge the data of our regular users. You acknowledge and agree that in cleaning up your account data, regardless of notice or not, the Company shall not be liable to the user and any third party.

For malicious use of the Platform to upload or download resources or other violations of the letter and spirit of this Service Agreement, your account will be disabled and your data will be deleted. You acknowledge and agree that the service can be interrupted or terminated without prior notice in accordance with the provisions of this service agreement, and the company can immediately delete your account and all related data in your account, and GET3D will not be liable to you or any third party.

Some of our services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights you may have in that content. In short, content that belongs to you remains yours.

Our automated systems analyse your content in order to provide you with product features that are more tailored to your individual needs. Our systems perform this analysis when you send, receive, and store content.

If you already have a GET3D account, we may display your profile name, profile picture, and actions you perform on GET3D or on third-party applications associated with your GET3D account on our services, including advertisements and in other commercial environments. We respect the settings you choose in your GET3D account that limit the extent of sharing or disclosure. You can find details about how GET3D uses and stores content in the privacy policy or additional terms of the relevant service. If you submit feedback or suggestions about our services, we may utilise them without any obligation to you.

About the Software in our Services

If a Service requires the downloading or inclusion of downloadable software, that software may be automatically updated on your device when new versions or features are introduced. Some services may allow you to adjust the automatic update settings yourself.

GET3D grants you a non-transferable, non-exclusive, worldwide, personal licence to use the software provided by GET3D and included in the Services. This licence is solely for the purpose of enabling you to use and benefit from the Services provided by GET3D in the manner permitted by these Terms. You may not copy, modify, distribute, sell or rent any portion of our Services or the software contained therein, nor may you reverse engineer or attempt to extract the source code of such software, except to the extent that such restrictions are prohibited by law or unless you have received written permission from GET3D.

Open source software is important to us. Some of the software used in our services may be provided under open source licences, which we will make available to you. Provisions in the open source licence may expressly override some of the above terms.

Modification and Termination of Services

We are constantly changing and improving our services. We may add or remove features, or suspend or discontinue a service.

You may stop using our services at any time, although we regret this, and GET3D may also stop providing services to you at any time, or add or impose new restrictions on our services at any time.

We believe it is important that you own your data and retain access to such data. If we discontinue a service, we will, where reasonably possible, provide users with reasonable advance notice and an opportunity to remit information from the service.

In order to prevent resources from being used up, if you do not perform the renewal operation within the agreed time after the expiration of your data, it will be considered as abandonment of your data and GET3D will have the right to perform the deletion operation of your data.

Warranties and Disclaimers

We will use a commercially reasonable level of skill and care in providing the Services and hope that you will enjoy using them. However, there are some matters about the Services that we cannot promise.

Neither GET3D nor its suppliers and distributors make any specific promises with respect to the Services other than those expressly set forth in these Terms or the Additional Terms. For example, we make no promises regarding the content of the Services, the specific features of the Services, or their reliability, availability or ability to meet your needs. the services are provided “as is”.

some jurisdictions may provide certain warranties, such as the implied warranties of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.

Liability for Services

To the extent permitted by law, GET3D and its suppliers and distributors shall not be liable for lost profits, lost revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.

To the extent permitted by law, GET3D’s and its suppliers’ and distributors’ entire liability for any claim under this section (including any implied warranties) is limited to the amount you paid us (or, at our option, to provide you with the service again) for using the service.

In all cases, GET3D and its suppliers and distributors shall not be liable for any loss or damage that is not reasonably foreseeable.

Commercial Use of Services

If you are using our Services on behalf of a business, that business must accept these Terms. The business shall indemnify and hold harmless GET3D and its affiliates, officers, agents, and employees from and against any claims, actions, or lawsuits arising out of or relating to the use of the Services or any breach of the Terms, including any liability or expense arising out of the claims, losses, damages, suits, judgments, litigation costs, and attorneys’ fees.

About these Terms

We may modify the above Terms or any additional terms that apply to a particular service, for example, as a result of changes in the law or changes to our services. You should review these Terms periodically. We will post notices of changes to these Terms on this page. We will post notices of modifications to additional terms on the applicable service. All modifications will not be applied retroactively and will become effective fourteen (14) days or more after they are posted. However, special modifications for new features of the Services or modifications for legal reasons will be effective immediately. If you do not agree with the modified terms of the Service, you should stop using the Service. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall prevail. In the event that any of the provisions of the English and Chinese versions of this Agreement conflict with each other, the English version shall prevail. These Terms govern the relationship between GET3D and you and do not create any third-party beneficiary rights. If you do not comply with these Terms, our failure to act immediately does not waive any rights we may have (e.g., to act in the future). If a provision is unenforceable, this will not affect the validity of the other provisions. For information on how to contact GET3D, please visit our contact information page.